Portrait of Martin Knapic

Product Manager

Product Manager for B2B SaaS, with depth in growth, AI, data platforms and product operations.

12+ years building B2B SaaS products, from early-stage startups to platforms serving 46M+ end users and 500+ business customers.

Based in Barcelona · Open to roles in Barcelona or remote across the EU

12+
years in product
46M+
end users served
500+
B2B customers
6
industries
Industries
  • Event ticketing & live entertainment
  • Scholarly publishing / open access
  • Industrial & manufacturing SaaS
  • Sales tech / lead generation
  • Hospitality tech
  • Business intelligence & consulting
  • E-commerce & martech
Focus

Focus areas

I've worked across the full product lifecycle: discovery, roadmapping, delivery, launch and growth. These are the four areas I go deepest.

01

Product operations & process

Setting up the processes, rituals and release practices that help product teams ship. Defined product processes at an early-stage startup before and after Series A, ran release governance for a core platform with teams in Vietnam, Spain and Switzerland, and built business intelligence reporting and dashboards so prioritization runs on data.

02

Growth & monetization

Acquisition, activation, retention and pricing. Grew a freemium product to 10K+ users through product-led loops and monetization experiments.

03

Data & platform products

Data products, APIs and platform architecture. Built a data product generating 50M+ prospects and an email verification API, defined API contracts across backend services and integrations, and worked on a platform serving 500+ B2B organizations.

04

Building with AI tools & agents

Designing, building and shipping products with AI tools and agents. Running multi-agent workflows with Claude Code, GitHub, Figma, Supabase and Vercel across discovery, build and deployment, and building Product Moat, a platform that features product people from around the world through in-depth interviews.

Experience

Where I've done it

2024 – now

Independent · Product & AI Builder · Barcelona, Spain (remote possible)

Founded and built Product Moat (productmoat.com), a publication of in-depth conversations with product leaders. It is a hobby for now, and it gives me the privilege of talking to some of the best product people in the world about their field and how they use AI. Alongside it, I design and ship my own products end to end with AI agents: Caroluma (family photo-sharing platform) and GuidedShot (Chrome extension, live on the Chrome Web Store).

Consumer SaaSContent
2021 – 2024

Secutix / ELCA · Product Manager · Lausanne, Switzerland

SaaS ticketing platform for sports, culture and live entertainment. Owned three product lines, starting with the online ticket shop, used by 46M+ end users. The other two serve 500+ B2B organizations: an audience management platform with email marketing, notifications and SMS built in, and widgets that power custom-built journeys on the websites of several of the largest event organizers in the world. Also ran release governance for the core 360 platform that those organizations run on.

Event ticketingE-commerce & martech
2020 – 2024

Prospect Role · Founder & Product Lead (part-time) · Tallinn, Estonia (remote)

Lead-gen micro-SaaS, built and run alongside full-time roles. Grew to 10K+ freemium users at ~90% margin before I wound it down in 2024. The work covered far more than product: budgeting and planning, hiring two developers, mock-up design and development with them, designing and building the websites, writing the content, SEO, marketing, distribution and outreach through email and LinkedIn automation.

Sales techClosed
2018 – 2019

Frontiers Media · Data Product Manager · Lausanne, Switzerland

Open access publishing, bringing science closer to a wider public, during growth from 250 to 650 employees. Owned the front-end data product that internal stakeholders used to find and grow new business opportunities, generating 50M+ prospects, along with the platform's data layer and its quality. The data fed the platform through APIs and flowed on to several of its parts, including the machine learning and AI models built with the data scientists. Trained all 150+ users of the product and built the email verification API.

Scholarly publishing
2016 – 2018

Soley · Product Manager · Munich, Germany

First PM at an early-stage B2B startup building a graph-based platform for industrial cost optimization. Defined product processes before and after Series A, owned 4 products.

Industrial SaaS
2014 – 2015

Result · Product Manager · Ljubljana, Slovenia

Business intelligence tools, SaaS web and mobile apps, including a mobile ordering app for hospitality. Started as Business Intelligence Consultant in 2014.

Hospitality techBusiness intelligence & consulting
AI

Built and launched with AI

Products I've designed, built and launched myself, with Claude Code as my engineering team and a set of AI tools around it.

Weekend project

Product Moat

In-depth written interviews with product people from around the world on how they work and how they use AI. Behind it is a complete platform, designed and built with AI agents, that runs the whole process.

Back office for admin

Everything the admin side needs in one place.

  • Pipeline for every guest, from first outreach to a published conversation
  • Content and publishing workflow
  • Marketing materials produced from each conversation

Guest experience

Guests are guided through the whole process.

  • Step-by-step process guidance through the interview
  • LinkedIn sign-in
  • Transactional emails at each stage
  • Profiles on an interactive 3D globe

Distribution

Content reaches people without manual work.

  • Custom weekly newsletter
  • LinkedIn publishing
  • Automated outreach
Live · Extension + web app

Caroluma

A private way for families to share photos without a social feed.

  • QR-code upload and sharing
  • Google authentication and cloud infrastructure
  • Designed, built and launched solo, from concept to production
Live · Chrome extension

GuidedShot

Screenshot-based SOPs and guides for teams that don't want heavyweight documentation tools.

  • Published and live on the Chrome Web Store
  • Designed, built and published solo
The system around it

Orchestrate

Multi-agent workflows that run product development end to end.

Claude CodeGitHub

Design and prototype

From first screens to working prototypes.

FigmaClaude designGoogle StitchLovableBase44

Run and ship

Backend, hosting and publishing.

SupabaseVercelChrome Web Store
Testimonials

What people say about me

Excerpts from recommendations on LinkedIn. Read them all on LinkedIn.

Working with Martin, a highly skilled Product Manager, has been an absolute pleasure. His professionalism and organizational ability stand out, ensuring projects are not only completed efficiently but with excellent quality. His blend of seriousness about his work and lightheartedness with his team fosters both a productive and enjoyable working environment.

Ian RickebuschHead of Product, SecutixSenior colleague at Secutix · 2024

Martin's expertise in research, discovery, and customer data gathering significantly contributed to the development of the platform. Martin led the customer engagement feature set, ensuring that each specification was meticulously crafted and aligned with user expectations. … His ability to transform customer needs into actionable product features is truly commendable.

Miso MilicevicProduct Director, vivenuSenior colleague at Secutix · 2024

Working with Martin on our front-end project has been an exceptional experience. As a UX designer, I've seen firsthand how his dedication to gathering data and ensuring a successful project launch sets him apart. Martin is deeply committed to iterating on processes, consistently seeking improvements.

Dominika DebinskaProduct Design Manager, SecutixTeammate at Secutix · 2024

I had the pleasure to work with a top-notch product manager. … Martin's ability to set-up and run product management processes has been something I enjoyed most. He handles numerous stakeholders in product development with ease and ensures an always seamless transition of new features to the software development team.

Johannes GloßnerSVP Technology, EnpalTeammate at Soley · 2018

As executive director of Soley, I had the pleasure of working closely with Martin in defining product releases, prioritizing features, testing and specifying features. In particular, Martin's ability to keep all strings in hands and assuring each and every stakeholder is up-to-date was quite impressive.

Bergen HelmsProduct Lead for P2M, encowayManaged Martin directly at Soley · 2018

I got to know Martin as a team-player with a strong interest in data visualization and UI topics. He is an independent, creative and easy going person who is eager and able to learn about new topics and tools quickly. His ability to break down complex tasks in manageable elements and to derive processes was of great help.

Thomas GmeinerLead Product Manager, SoleyTeammate at Soley · 2019

From the beginning I was very impressed with his strong work ethic and his dedication to a job well done. He was always ready and proactive in supporting both the marketing and the sales team with his experience in the field and with his personal interest in the topic.

Davide SinigagliaUA Director, Stillfront GroupColleague at Soley · 2018
Contact

Let's talk product.

Hiring a Product Manager for B2B SaaS? Message me on LinkedIn.